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publications

white papers

Intercai produces a wide range of documents based on our industry expertise and from client assignments. A list of papers and documents is provided under the categories below. Click on the PDF icon in the appropriate category. If you need information that is not in the documents, please send an email via the Contact page, giving your subject of interest.

  • White Papers provide an in depth view on a particular subject
  • Comments give our opinions, sometimes controversial on matters in the industry
  • Case Studies go into depth on actual projects to illustrate how we work and what we deliver

White Papers

WiMAX Case Study Realising the WiMAX Opportunity
This paper describes the technical and business planning that is required for an effective commercial WiMAX deployment. It is based on our experience of winning the license to build and operate a national WiMAX network in the Kingdom of Bahrain.

Why WiMAXWhy WiMAX?
Over the last year, there has been a significant amount of media interest in WiMAX and its potential to threaten current fixed and mobile operators. In order to properly assess this threat, it is important to understand what WiMAX is, to place it accurately against competing, and complementary technologies and to have a clear view of what the likely future development paths will be.

The Challenge of Interconnection NGNsThe Challenge of Interconnecting Next Generation Networks
With the advent of next generation networks, the technical base of a voice network changes and, with it, the basis for interconnect. This paper raises some of the issues that will need to be considered as competition in Voice over IP dawns.

Convergence Myth or New LegendConvergence; Myth or New Legend?
Convergence of fixed and mobile services has been discussed and heralded for many years. Is it happening or is convergence happening in other ways?

electronic marketplaces b2b tradingElectronic Marketplaces - B2B Trading
We examine the role and effect that electronic trading is having on the economies of many countries. We look at the infrastructure, collaboration and analyse the reality of this new world.

ATM in your pocketATM in your Pocket
The mobile ‘phone is the subject of relentless expansion of capabilities by suppliers of services and technology. We explore the role of this personal device as a mechanism for making payments.

making the most of the wired worldMaking the Most of the Wired World
The growth in telecommunications business, including mobile, over the last decade has put pressure on the support needed by the wired world. We examine the practical issues of developing and maintaining the networks to support the demands of the industry.

bluetooth as 3G enablerBluetooth as a 3G enabler
The functionality of the new generation of mobiles with inherent transactional data capability can be extended to exploit the ‘datawave’ potential. We outline the opportunities that Bluetooth presents for delivering the necessary applications.

survival in the ebusiness jungleSurvival in the e-Business Jungle
One of the nicest things about being a consultant in the communications business is the sheer variety of projects you work on. Not that long ago, each of these projects would have been quite distinct, both in terms of the technology and its application. But something has happened to change this. It doesn't matter if you are designing an optical transmission network, developing some Internet software or integrating OSS. Whatever the activity, there appears to be only one show in town, and that show is electronic business - e-Business.

Comments

The problem with SLAsThe Problem with Service Level Agreements
A good Service Level Agreement (SLA) should provide a sound basis for two parties to work together. If it is done well, everyone knows what to expect and there are well defined incentives for putting things right when a problem occurs. In practice, the SLA often causes more harm than it does good - it is not unknown for a supplier to ignore faults on a critical service in favour of less vital tasks, simply to minimise penalties. This paper explores some of the unwanted side effects of a poorly crafted SLA and explains how to design an effective one.

service levels are bunkumService Levels are Bunkum
Why do Service Level Agreements (SLAs) frequently achieve the opposite effect to that intended? Do the parties really understand what risk they are taking on in signing up to these contracts? This paper looks at some of the wilder myths and fundamental errors perpetrated by this burgeoning business practice.

lets give availability back to the engineersLet's Give Availability Back to the Engineers
Availability is a long established engineering term that is being distorted by events other than element failure that prevent the use of a network. This paper explores an approach that will give the required analysis of such events and restore Availability to its classical meaning.

telemangement mattersTeleManagement Matters
The modern telecommunications network needs effective management systems for it to deliver reliable services. We provide guidelines for the management approach to the design, implementation and operation of telecommunications networks.

The Dissapperance of telecommunicationsThe Disappearance of Telecommunications
Why does an SMS message cost so much to send when other methods of transmitting data are so much cheaper? This paper looks at evolving network technologies and a possible impact their combination could have on the way we send data and make phone calls.



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