| We
have developed models that represent
the performance of network and ICT
infrastructures that can be used
to create an effective and optimum
design. The models can also be used
to
analyse networks with growing
traffic to determine their limitations
and point to their evolution .
Our
models cover aspects of:
- Availability,
in association with FMECA, and
including the probability analysis
of having to pay sanctions in
the event of under performance
- Capacity, regarding
the services profile, and indicating
the probability of achieving specific
performance targets
- Performance, in
relation to the required Service
Levels
- Geographic optimisation
against known demography and underlying
costs
We can also model
the functions in network operations
with a representation, including
the use of queuing mathematics and
statistics, of the fulfilment and
assurance events that they need
to manage. This can be used to determine
the staffing and roles to provide
an effective operations organisation.
A valuable application
of our models,
linking those of
network infrastructure and operations ,
is in the formulation of
Service Level Agreements
(SLAs)
model. Our
experience including a strong mathematical
background, leads to
SLAs
that are
- Inherently sound
as they are based on good network
design
- Designed to give
an incentive for the supplier
to meet client expectations
- Of a reasonable
number to achieve the objective
of
network value-for-money and
minimise the task of managing
them
- We can make our
skills in this field available
either through direct assignments,
or through skill transfer using
formal training.
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